Centralised, robust and resilient desktop solution



CareChoice provides the highest standards of nursing and convalescent care throughout Ireland. With over 20 years of experience in the nursing home sector, they have created a state-of-the-art care environment that makes residents feel secure, feel comfortable and, most importantly, feel at home. They sought out a managed service provider experienced in the health care sector that could provide them with nationwide support for their digital transformation strategy, so they came to us.


Organisations in the health care sector operate under the highest level of scrutiny. In turn, there is a strong dependency on their IT function to enable users to perform daily tasks in a secure and efficient manner. That’s why it is so important that they work with a managed service provider that can support and enhance their capabilities.

CareChoice have set a high standard when it comes to excellence in patient care. They wanted to bring all their homes to the same standard of IT, whilst centralising and securing their data. They were utilising a mix of technologies, including traditional RDS technologies for finance and SSL VPN for other users. At the same time, their data was centralised and offered users limited flexibility to work from any location. What’s more, the platform they were using proved to be unstable. This created not only huge productivity headaches but also some possibly disastrous security challenges.


We started with a comprehensive consultation and in-depth, holistic review of all their IT infrastructure. From this, our experts recommended centralising all their IT infrastructure in Azure and utilising the current M365 licenses to provision a locked down and secure Microsoft Azure virtual desktop. These were not just cost-effective solutions, they were also ever-green ones that would ensure their IT was always up to date.

Azure Virtual Desktop is the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimisations for Microsoft 365 Apps and support for Remote Desktop Services (RDS) environments. Multi-session Windows 10 allows multiple concurrent users to connect – meaning that Windows 10 may be used as a remote desktop session host server. This technology not only saves organisations money and time, it greatly reduces risk through secure desktops from any device. This allows employees to stay productive and secure from anywhere.

Using AVD has allowed CareChoice’s remote users to access a central secure data and application repository, without the need to use VPN’s. It has also allowed our experts to secure CareChoice’s desktops and endpoints, by locking down the corporate cloud desktop and rolling out ThinClients, rather than buying expensive desktop.


By adopting the Microsoft Azure Virtual Desktop, CareChoice now has a centralised, robust and resilient desktop solution. One that can scale on demand and, as CareChoice expands, allow new homes to integrate easily into their IT systems. Most importantly, the solution we provided them also fits into their wider security and business continuity plans.

FutureRange was the best choice for Zenith Technologies; they stayed with us throughout the entire process of the Citrix project to provide global secure web-based access to our proprietary applications and provided immensely beneficial knowledge transfer to our IT professionals and staff. We feel a very high level of trust and confidence working with FutureRange now and into the future.


FutureRange stand out in particular because of the support they have given to our firm in scaling up for the challenge of moving all of our staff to remote working during this Covid19 pandemic. In all of our dealings with FutureRange, and particularly during this most challenging time we have always felt like they had our back completely and they have always ramped up their efforts without ramping up costs accordingly.

Leading Irish Law firm

Back in 1997 we required access to HQ applications from our Dublin Office and FutureRange were engaged to implement a Citrix based solution. The project was a success and we have continued to work with Citrix and FutureRange to date, expanding the use of the technology. FutureRange has provided competitive pricing, expert knowledge and on-going support. I would have no hesitation in recommending them as Citrix experts.

Local Government IT Manager

I have always found the staff in FutureRange pleasant to deal with and very responsive to any IT issues we have.

Margaret Wafer, Director of Nursing | Belmont House

For the past number of years FutureRange has helped support Bord Na Mona to realise significant performance increases across WAN connections for key business systems and helped decease our annual IT support costs to remote staff. This is a direct result of our ongoing successful Citrix deployment also enabling secure access to disconnected staff across the WEB by way of Citrix NetScaler and two-factor authentication.

Paul Boland, Technology & Solutions Manager | BORD NA MONA

FutureRange planned and executed our move to Office365 meticulously. Since our initial engagement, I have moved my IT support to FutureRange and have found them equally as impressive and very knowledgeable on all aspects of IT.

Paul Dunne, Business Owner | Hisun Technologies