Managed Helpdesk
Let our hugely-qualified and highly-experienced helpdesk team be your dedicated IT department as they take the stress out of some of your business ops. Our popular and proven helpdesk solution is the first point of contact for an immediate response that is continuously focusing on the needs and priorities of your customers. Not only do you get unrivalled peace of mind and the ability to stick to more pressing business needs, you don’t have to worry about training or maintaining the staff required to look after this crucial facet of your business.
Managed Helpdesk
- Friendly, approachable helpdesk team to front your business
- Proactive management and optimisation of your infrastructure
- Recruiting, training and managing management drain resources
- Enjoy unrivalled peace of mind
- Focus on other, more important areas of your business
- Onboarding, running on our ticketing software – 24/7
- Over 25 years of experience providing this service
- Custom built SLAs, service delivery CSR
- ITIL qualified and aligned
When your different IT functions and processes are outsourced to us, your operations can be streamlined, costs reduced, user experience enhanced and security frameworks improved. When it comes to managed services in Ireland, our 25 years of experience gives us the knowledge, expertise and people to meet your most demanding service level requirements. That gives you an unrivalled peace of mind and frees you up to focus on core business needs.
- Streamline your operations
- Reduce your costs
- Improve your user experience
- Enhance your security framework
- Large team of highly-specialised experts
- We’ve a large team of highly-specialised experts
- We’ve local offices in Dublin, Limerick and Cork
- We’re synonymous with trust, efficiency and value for money
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Other Services
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In this ever-evolving digital era, an innovative and fluid approach to security is crucial. The sheer quantity and complexity of threats your business currently faces, continues to grow day by day.
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Digital Transformation
Work environments have always evolved at a glacial pace. However, the global COVID-19 pandemic changed everything that is required of the modern workplace, almost all at once.The ability to call, chat and collaborate from multiple places on multiple devices, is now a must.
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Your Security Team
Danny McEntee
With over two decades of expertise in cloud computing, application development, and business operations, Danny is dedicated to driving strategic growth and enhancing our market standing by focusing on several key domestic and international industry sectors.
Email: dmcentee@futurerange.ie
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Noel Neylon
Responsible for managing the technical staff in our Limerick office, Noel bring overs 30 years of experience. He is regularly to be found at the coalface with our clients reviewing their IT requirements, carrying out IT audits, managing projects and monitoring helpdesk queues to ensure issues are responded to in a timely manner.
Email: nneylon@futurerange.ie
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Steve Haugh
Over the years, Steve has continually demonstrated technical excellence by consistently ensuring delivery of successful leading edge solutions for our clients. With responsibility for overseeing the running of the technical services team, he looks after everything from the helpdesk, to final project delivery.
Email:shaugh@futurerange.ie
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