CareersTechnical Support Engineer

About the job

Due to continued expansion at FutureRange we are now seeking to recruit additional Technical Support Engineers that will push themselves to integrate with and improve our teams, whilst working in an evolving and exciting environment.

WHY APPLY: You will find this job rewarding & challenging. You will further develop your career and technology skillset. You will get to work with great people and teams across a wide range of Clients and products

The role will involve:

Remotely working with our support teams in Dublin, Limerick and Cork

  • Support across multiple platforms Microsoft, Citrix, Security, Networking
  • Investigation and Diagnosis of issues
  • Working in a growing dynamic Company
  • Working with technical experts providing input, recommendations and support to optimize client solutions and security across multiple sites.
  • Travel to customer sites will be required.
  • Full Driving License required

Experience

  • Desired but not required (equivalent experience may suffice)
  • 3 years’ experience working in a busy IT/managed services environment
  • Minimum 2 years’ experience as a Windows system administrator
  • Proven ability to adhere to policies, standards and procedures related to change control and other operational best practices
  • Working knowledge of Active Directory, DNS, DHCP
  • Working knowledge of Windows servers and desktop OS
  • Working knowledge of Azure & Office 365 administration

The successful candidate

  • Has a flair for technology and enjoys problem solving and rising to challenges
  • Can provide technical leadership to team mates and guidance to customers
  • Demonstrates great determination in resolving issues and closing out projects
  • Is comfortable at handling incidents and providing leadership and input into resolution
  • Is customer focused and deadline oriented in an SLA driven environment

If you feel you are the ideal candidate, please do not hesitate to get in touch

Salary based on Experience

Only Ireland based candidates, With a valid Working Visa will be considered for this post

Contact Careers@futurerange.ie

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